Privacy Policy

Last updated: October 3, 2021

Kinetics Inc ("Kinetics", "We", "Us", or "Our") is committed to protecting the privacy of your personal information while using our Web site https://teamkinetics.com. Kinetics has established this Privacy Policy ("Policy") to describe how we collect and use your personal data if and when you use our Web site as a "Visitor" or provide information to us in connection with your use of the Service as a "Subscriber". It also describes your choices regarding use, access and correction of your personal information.

Who We Are

You may contact us under Kinetics Inc 129 S Main St, Suite 240, Grapevine, Texas 76051. Phone: (682) 450-3650.

You may contact our Data Protection Officer at privacy@teamkinetics.com.

The Information We Process

• Information you provide: When a Subscriber registers for the Service, we require a first and last name, company name, email, and phone number.
• Cookies: When you visit the Web site or use the Service, we use session "cookies" — a piece of information stored on your computer. This allows the Web site or Service to uniquely identify your browser while you are logged in and to enable Kinetics to process your online transactions. Please see the "Use of Cookies" section for further information.
• Log Files: Kinetics automatically gathers certain information to store in our log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

If you do not provide the listed personal data to us, we may not be able to provide you with certain features of our Web site.

How We Process Personal Data

Kinetics uses the personal data including your use of the Service for billing, identification and authentication, to contact you about your use of the Service, for research purposes, and to generally improve the content, functionality, and security of the Web site and the Service. Kinetics will also use the collected personal information to send you periodic newsletters to inform you about Kinetics and our services as well as notification of any service interruptions or scheduled maintenance outages.

Information Related to Data Collected through the Service

The use of information collected through our Service shall be limited to the purpose of providing the service for which the client has engaged Kinetics.

The information produced by a client's use of the service may be used by Kinetics to continually improve our service offering. If your personal information changes, or if you no longer desire to use the Service, you may correct, update, delete or deactivate it by making the change within the Service or by reaching out to us. We will respond to your request within a reasonable timeframe. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our clients.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing Information With Third Parties

Kinetics uses a third party intermediary to perform credit card processing when registering for the paid Subscription plans of the Service. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on our behalf.

Kinetics may also transmit personal data to its third party vendors and the hosting partners that provide the necessary hardware, software, networking, storage, and other technology and maintenance services required to operate and maintain the Web site and the Service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients. This may require that your personal data be transferred from your current location to the offices and servers of Kinetics and these authorized third parties.

Recipients of the Personal Data

We share personal data with the following categories of recipients:

• Host providers
• Payment providers
• User support providers

Sharing Your Information

Except as described in this Policy, Kinetics will not give, sell, rent, share or loan any personal information to any third party other than as outlined in this Policy.

• Legal reasons: We may disclose personal data to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Legal requests must meet the following requirements before we will consider complying with them:
  • Must be in writing and legally issued by a relevant government entity, e.g., data belonging to a foreign entity or foreign citizen requires an order under the Foreign Intelligence Surveillance Act.
  • Must be as narrowly defined as possible, e.g., limited to records specific to the individual or entity in question. In addition, we strive to be as transparent as possible and we will periodically publish the number of requests received and responded to annually per the current Department of Justice guidelines.
• Business Transitions: If Kinetics is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal data.
• Statistical analysis: Kinetics may provide summary or group statistics about our customers, sales, traffic patterns, and related Web site information to reputable third-party vendors, but these statistics will include no personal data.
• Links to other sites: This Web site contains links to other sites that are not owned or controlled by Kinetics. Please review the privacy policy of such other sites to familiarize yourself with their practices. We encourage you to be aware when you leave our Web site and to read the privacy statements of each and every Web site that collects personal data. This Policy applies only to personal data processed by this Web site.
• Public Forums: Our Web site offers publicly accessible blogs or community forums. You should be aware that any personal data you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community forum, contact us at privacy@teamkinetics.com.
• Testimonials: We post customer testimonials on our Web site which may contain personal data. We obtain a customer's consent via email prior to posting the testimonial to post that customer's name along with their testimonial. A customer may always withdraw such consent, without affecting the lawfulness of the processing based on consent before its withdrawal.
• Surveys: From time-to-time we may provide you the opportunity to participate in surveys and contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information, such as email or phone number. We use this information to improve our Service and to send our customers updates on how we are improving the Service based on their feedback.

Protecting Your Information

Kinetics maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. When you enter sensitive information (such as your login information) on our Web site or connect to our Service, we encrypt the transmission of that information using Transport Layer Security (TLS). If you have any questions about security on our Web site, you can contact us at privacy@teamkinetics.com.

Use of Cookies

Kinetics uses session "cookies" to allow the Web site or Service to uniquely identify your browser while you are logged in and to enable us to process your online transactions. Session cookies also help us verify your identity and are required in order to use the Service. Kinetics uses persistent cookies, that only Kinetics can read and use, to identify you as a valid user and make it easier for you to log in to the Service. Analytical cookies and similar technologies are also used to allow Kinetics to recognize how visitors move around the Web site and the Service when they're using it. We use this information to analyze trends, to troubleshoot the Web site and Service, to track users' movements while on the site and to gather demographic information about our user base as a whole. This helps us improve the overall user experience.

For a list of the cookies we use on our Web site, see our Cookie Policy.

You may set your browser to block all cookies, including cookies associated with our Service. Users who disable their browsers' ability to accept cookies will be able to browse our Web site, but will not be able to access or take advantage of the Service.

You can also opt out of our newsletters and surveys and you may follow the unsubscribe/opt out instructions contained in each of those communications.

Retention Periods

We retain your personal data as long as it is necessary for the purposes stated above, if not stated otherwise in this Policy. We might process your personal data longer than stated above if it is necessary because of legal requirements or decisions made by authorities.

Your Rights

If you would like to exercise any of your rights, or receive more information about them, please contact us via the contact details set forth in the "Contact Us" section of this Policy. We promptly respond to all requests from individuals seeking to exercise their rights described below and pursuant to applicable data protection laws. Please note that some of the following rights may not be applicable to your situation:

Right of access: You have the right to gain access to information about the personal data that we process about you. Should you have any questions regarding the processing or want more insight into the personal data we process from you, you are always welcome to contact us and we will provide you with further information.

Right to rectification: You have the right to get your personal data updated or corrected. Upon your request to us, we will promptly correct your information inaccurately stored by us and/or supplement incomplete personal data completed by including a supplementary statement provided by you.

If you are unsatisfied with the way we treat your personal data, you may reach out to us at all times to solve the issue. However, you always have the right to lodge a complaint to a supervisory authority.

Notification of Changes to This Policy

Kinetics may update this Policy from time to time. You can review the most current version of this Privacy Policy at any time at https://teamkinetics.com/privacy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Web site prior to the change becoming effective.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

• Email: privacy@teamkinetics.com
• Phone: (682) 450-3650
• Address: 129 S Main St, Suite 240, Grapevine, TX 76051